Refund & Policies II Destiny Farms

Policy for Returning Items and Receiving Refunds

Refund Eligibility: If you’re not satisfied with your purchase, you can return any unused item within 7 days of receipt for a full refund of the purchase price (excluding original delivery and handling charges).
Return Process: Customers are responsible for covering the return shipment costs. The item must be returned to the provided P.O. Box Address.

Liability Restrictions

Limitation of Liability: Destiny Farms LLC will not be held responsible for any damages, whether direct, indirect, punitive, incidental, special, or consequential, arising from the use (or inability to use) the website or products.

Disclaimers for Products and Warranties

Destiny Farms LLC makes no guarantees regarding the accuracy, reliability, or completeness of the information provided on their website or for the products sold.
There are no warranties, either express or implied, regarding the products or services (including fitness for a particular purpose or merchantability).

Refund Limit: The responsibility of Destiny Farms is restricted to the amount the customer has paid for the product in the 6 months prior to making the claim.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Policy regarding the shipment of items

Destiny Farms ships orders within the United States using USPS or UPS, depending on the customer’s choice during checkout. Tiny orders are sent using first class, whereas bigger orders are sent using priority mail. Orders are usually handled within 1-2 business days and shipped within 3-7 business days. A correct delivery address and contact number are needed to guarantee on-time shipment. It is the responsibility of customers to keep track of their packages. In the event that your package is marked as delivered but has not been received, we recommend reaching out to your nearest post office. If the package is still not found, get in touch with us within 3 days from the delivery date for help.

Policy on Privacy

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